Sell smart with smartsale.
Your Property. Your Terms.
Frequently Asked Questions
SmartSale allows sellers to choose the selling path that is right for their priorities. The Offer path allows sellers to list their property on their own terms, including the option to offer contingencies or concessions to attract a wider pool of buyers. If your goal is to maximize equity while retaining control over the sale’s contingencies, the offer path may be your ideal choice.
In the Auction path, buyers compete to bid on your property "as-is”. With no financing contingencies in place, buyers are competing solely on price, typically leading to quicker closings. If you're looking to sell on fixed terms with fewer complications, the auction path might be a better fit for you.
Once you sign your Property Marketing Agreement, the onboarding process begins. You'll work with your concierge and agent (if applicable) to upload necessary documents and property photos. This process typically takes about 7 days, ensuring all seller expectations are set and the property is ready to market and transact.
The timeline for selling your property depends on several factors, including current market conditions, the sale path you've chosen, and any contingencies you’ve set. The Offer path may result in a quicker sale because you can accept an offer at any time, while the Auction path typically involves fewer complications but requires you to wait until the auction ends.
Yes, for most sellers, working with an agent is essential. A local real estate professional will provide guidance, market insights, and ensure you meet all contractual and disclosure requirements for a smooth transaction. If you don’t already have an agent, we’ll assign you the right agent in your area to support you through the process.
If you are a sophisticated seller—meaning you have a proven history of real estate transactions, a deep understanding of contracts, and knowledge of required local disclosures—you may qualify to sell without an agent.
Selling with SmartSale is simple!
1. Meet with our Concierge to answer a few quick questions and help us better understand your situation.
2. Choose your sales path—Offer or Auction—based on your preferences.
3. Publish your listing with the assistance of your agent.
4. Gain nationwide exposure through the power of Auction.com.
5. Receive and review offers live on your Seller Dashboard.
6. Close your sale!
Yes, you can review all offers on the Seller Dashboard, which provides real-time updates on buyer activity. The platform ensures that all communications related to offers are transparent, organized, and easy to track, giving you full visibility throughout the process.
Yes, if you choose to have open houses or private tours, your agent will coordinate the scheduling and details. Allowing interior access gives buyers more confidence, which can lead to stronger and more competitive offers.
The reserve price is the minimum amount the seller will accept, which is not disclosed to bidders. This helps stimulate interest and create a competitive bidding environment while protecting the seller's bottom line.
The starting bid is intentionally set low to reduce barriers to entry and attract more auction participants. This strategy will be determined with your agent and/or auction concierge and will help drive early interest, ultimately leading to higher final sale prices.
If a buyer backs out during escrow, the property can be relisted or the seller can choose to engage with the next highest offer. SmartSale’s Offer platform makes it easy for sellers to engage with backup buyers without waiting for the next auction event. The earnest money deposit will be handled according to the terms of the purchase and sale agreement and applicable local laws.
Yes, if your property does not receive an acceptable bid or offer, it can be relisted. There is no limit to the number of times a property can be relisted, and it may be relisted as many times as needed until a successful transaction occurs. However, if a property consistently fails to attract interest, the Concierge team may suggest a pricing adjustment or a change to the sale terms.
If your agent receives an offer through the MLS, it must still be submitted through the SmartSale platform. This ensures all offers are processed in one place, promoting transparency and maintaining a competitive process.
More exposure is a good thing. Listing in the MLS drives local buyer activity and increases overall competition. While our platform expands visibility to nationwide buyers, creating a competitive environment can lead to higher offers.
The great thing about selling with SmartSale is that the process is designed to prioritize the seller's best interests. If your property needs repairs, you have options: you can choose the auction path to sell the property as-is or opt for the offer path and include contingencies that reflect the property’s condition. Either way, you’ll receive a fair market value, as our platform is driven by real-time buyer activity.
When listing on SmartSale, sellers don’t pay any upfront fees to access the hands-on support, innovative tools, and marketing exposure we offer. After the sale is finalized, a set fee is taken out of the seller’s net proceeds. This fee also covers the listing agent’s commission, ensuring a seamless and cost-effective selling experience.
You’ll have a dedicated concierge supporting you every step of the way, along with your agent. From onboarding to closing, they’ll provide guidance, answer questions, and ensure a smooth selling experience.